Credit card training, how important is it for your business?

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Acceptable Online Business Categories

JJS Global works with online business owners in the following e-commerce industries:

  • Adult
  • Adult Toys
  • Adult Videos
  • Airline Tickets
  • Antique Collectibles
  • Apparel
  • Astrology
  • Binary Options
  • Bitcoins
  • Car Services
  • Cigars
  • Cosmetic Jewelry
  • Credit Repair
  • Collection Agencies
  • Computer Hardware
  • Continuity
  • Dating Websites
  • Debt Consolidation
  • Direct Response
  • Downloadable Software
  • E-Cigarettes
  • Educational Software
  • Electronics
  • Escort Services
  • Extended Warranties
  • Fantasy Sports
  • Financial Services
  • Fine Jewelry
  • Forex Trading
  • Greeting Cards
  • Hospitality
  • Insurance Brokers
  • Internet Gambling
  • Law Firms
  • Loan Services
  • Magazine Subscriptions
  • Matrimonial Services
  • Medical Collections
  • Medical Marijuana
  • Membership Sites
  • Mobile Apps
  • Multilevel Marketing
  • Multimedia Streaming
  • Nutraceuticals
  • Online Auto Parts
  • Online Casinos
  • Online Poker
  • Online Gaming
  • Online Retail
  • PPI Claims
  • Penny Auction
  • Personal Injury
  • Pet Supply
  • Pharmaceuticals
  • Phone Sex
  • Satellite TV Repair
  • Scholarship Programs
  • Social Gaming
  • Stock Trading
  • Strip Clubs
  • Tax Services
  • Tech Support
  • Telemarketing
  • Ticket Agencies
  • Timeshares
  • Travel Agencies
  • Website Design
  • Weight Loss

JJS Global has been building its network of domestic, offshore, and international acquiring banks. From low risk to high risk and everything in between, we can offer merchant accounts to online businesses in most e-commerce industries.
Call us at 224.535.9462

Credit Card Processing Services for E-Commerce Industries

Take a look at the list above to see if your e-commerce industry is accepted by JJS Global. If you don't see your industry, or aren't sure which industry your business is in, do not worry! JJS Global works with most e-commerce merchants since many of our merchant accounts are customized on a case-to-case basis. The best way to see if you qualify for JJS Global's merchant services is to contact a representative at 1.224.535.9462 or fill the Contact Form to get started.

Get Up and Running in No Time

Once you are approved for an e-commerce merchant account, you may be able to start accepting payments in as little as 1-2 business days. Our in-house merchant account managers work with your new acquiring bank to set up the particulars while our tech team integrates your website with the JJS Global payment gateway.

Check Back for More E-Commerce Industries

As JJS Global forges new partnerships with acquiring banks all over the world, new acceptable e-commerce industries will be added to our list. Keep checking back for added industries, and contact us today if you're in need of a fast credit card processing solution!

Credit Card Training, How Important Is It For Your Business?

It is imperative for all businesses to hold training so employees can properly commit to credit card processing. There are right ways and there are wrong ways to process credit cards. One thing you keep in mind. Customers are particular about the handling of their credit cards. If a customer sees your employees improperly handling their credit cards, they may never come back.

We have actually seen this happen. Standing behind the customer being checked out, the store clerk was handling the card in a rough way. The customer noticed and asked for their card back. That store missed a sell due to improper handling of a credit card. We are sure that employ was immediately made available to the industry. (fired)

Here is the proper way to for your business to handle credit card processing. If you have a specific question, here at JJS Global, we are here to answer those questions. Simply contact us with your concerns and get a free consultation today.

1. Customers Keep Their Plastic

It is important for the business to have the customer’s credit card no longer than it takes to slide the card. If the customer thinks something is wrong or the employee doesn’t know what they are doing, the customer starts to panic. Customers usually have very little patience.

The trick is to get that card to the customer in a timely fashion. Therefore, while the card is processing, the customer should have their card in their hand. That way, the customer is happy; the business is making their money. The customer is likely to return in the future.

2. Pins vs. Signatures

Some credit cards require signatures, some require a pin. It is important to know which is which. Unfortunately, it is sometimes it is impossible to tell from just a glance at the card. However, most credit card readers will prompt the customer which security check is required.

Make sure your employees are paying attention to instructions from the terminal. It is good for the employee to be able to read upside down because readers are usually facing the customer. It is safe to have the new employee dry run both types of cards before turning them loose to run the register.

3. Chargebacks, Returns, and Cancellations

Processing payments is the easy part. The employee may have that part taken care of. However, Cash backs, Returns, and cancellations are a bit trickier. The process can differ from terminal to terminal, bank to bank, and from card to card.

There are times when the employee must authorize the cancellations. Then, there are times when the customer must start the process. Then there are the times where both the customer and the employee must work together to process a chargeback. When you are training the employee with the dry run, a good way to practice these different situations is to have the employee practice canceling and returning all charges.

4. Managing Customer Expectations

If you invest a lot of time in training your employees, it will show. The customers will notice and keep a smile on their face. When the customer sees the process running smoothly, they will always come back. Who can resist a smoothly ran operation? Here at JJS Global, we have a whole page dedicated to credit card processing and training.

We want you to look good because when you look good, we look good. Proper training of your employees when dealing with credit cards makes us all look good.

Business Training Credit Card Processing
JJS Global, Inc.
1546 Fleetwood Drive, Elgin, IL 60123

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